Frequently Asked Questions

Our AI-powered scanning technology extracts transaction details from your precious metals receipts. Simply upload a photo or PDF of your receipt, and we'll automatically identify the metal type, weight, purity, and purchase details. To preserve your privacy, personal details, if present (such as name, address, and phone number), are never extracted from the receipts.

Yes! We use enterprise-grade encryption for all data storage and transmission. You can choose to use an anonymous username for maximum privacy, and you have the option to opt out of storing your receipts on our server. You can delete your account and all associated data at any time.

StackerScan supports all major precious metals: Gold, Silver, Platinum, Palladium, and Copper. We track various forms including coins, bars, rounds, and other bullion products from recognized mints and refiners. Numismatic coins are valued at their precious metal content only, not collector premiums.

We update precious metals prices every ten minutes using data from MetalpriceAPI. Your portfolio value reflects current spot prices, allowing you to track your investment performance accurately throughout the trading day.