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Have questions about StackerScan? We're here to help with your precious metals portfolio management needs.

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Within 8 hours

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Pacific Standard Time (PST)

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Frequently Asked Questions

Find answers to common questions about StackerScan

How does receipt scanning work?

Our AI-powered scanning technology extracts transaction details from your precious metals receipts. Simply upload a photo or PDF of your receipt, and we'll automatically identify the metal type, weight, purity, and purchase details.

Is my data secure?

Yes! We use enterprise-grade encryption for all data storage and transmission. You can choose to use an anonymous username for maximum privacy, and you have the option to opt out of server receipt storage. You can delete your account and all associated data at any time.

What metals do you support?

StackerScan supports all major precious metals: Gold, Silver, Platinum, and Palladium. We track various forms including coins, bars, rounds, and other bullion products from recognized mints and refiners.

How are prices updated?

We update precious metals prices in real-time using reliable market data sources. Your portfolio value reflects current spot prices, allowing you to track your investment performance accurately throughout the trading day.